PRODUCT

Infor HMS (Hospitality Management Solution)

This cloud-based PMS is designed to adapt to the challenges of today and the future in the hospitality industry.

Infor HMS Image
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Hospitality Management Solution

Infor® Hospitality Management Solution (HMS) is a hotel PMS built in the cloud to continuously meet and exceed modern guest expectations. With Infor HMS, hospitality organizations can better manage operations, deliver exceptional guest services, and provide a rich experience for everyone. The solution offers scalability to help meet current needs, no matter what the future brings.

Multi-Tenant Cloud Architecture

Grow your business with a stable and secure AWS®-based architecture.

Enhanced Mobile Functionality

Implement mobile-based check-in/check-out processes, guest services, and more.

Hotel PMS Integrations

Support gaming systems, loyalty programs, point-of-sale systems, payment systems, and more.

Personalized Guest Experience

Centralize guest profiles to deliver powerful personalization.

Configurable PMS Interfaces

Offer customizable views and functionality for various users.

Comprehensive Organization-Wide Intelligence

Connect teams through accessible reports and drive strategic insights.

Hotel PMS Interface Screenshot

Cloud-Enabled Flexibility and Security

Ensure greater stability, security, and scalability to boost competitive momentum and guarantee resilience.

  • Unify operations with a multi-tenant cloud architecture
  • Grow the business with built-in capacity for expansion
  • Deploy software updates across all properties simultaneously
  • Rely on industry-leading security through Infor’s cloud partner, Amazon Web Services® (AWS)
  • Create optimal service continuity through high availability
Hotel CRM UI Screenshot

Personalized Guest Services

Make each stay unique and build long-term value with guests

  • Track guest preferences
  • Automatically match and consolidate guest data
  • Centralize guest profiles across brands, properties, and bookings
  • Ensure better visibility of guest histories and highlight high-value guests
  • Encourage better communication and develop stronger relationships
Mobile Housekeeping App Screenshot

Mobile Functionality Across All Hospitality Operations

Engage with guests and empower staff through mobile technology

  • Provide mobile-based check-in and check-out
  • Offer easy access to hotel room keys
  • Reduce face-to-face, non-essential interactions with service staff through contactless processes
  • Increase visibility and accuracy with centralized housekeeping and concierge task management
  • Make guest services available throughout the entire property
Analytics Screenshot for Hotel Management System

Integrated and Evolving with Current and Emerging Technology

Implement a robust hotel PMS technology platform that serves both the present and future.

  • Trust in Infor’s hospitality industry expertise, experience, and strong relationships with industry leaders.
  • Benefit from the ability to adapt as new technologies emerge.
  • Seamlessly integrate with revenue management, POS, sales and catering, pricing optimization, and more.
  • Connect with finance, analytics, third-party gaming systems, and related software.
  • Use it as a central hub for richer business intelligence and strategic momentum through extensive data collection.